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Challenging conversations
Giving you the tools to act and react in the bravest way possible when having difficult conversations, to minimise the fall-out and move on in a positive way
This session helps leaders and managers to explore techniques to share bad news as painlessly as possible and to develop responses for emotional reactions. We explore how we naturally respond to change and how to practice resilience when times are tough. By exploring why the conversation needs to happen in the first place, alongside the mindset you need to have and the emotional responses to expect, the prospect of tough conversations become more manageable.
1 hour session
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