Get to grips with challenges and conversations that don’t have a win/win outcome
A “Crossroads Conversation” is one where the desired outcome is to create value and/or take action that will have a significant impact on the business. The stakes are high, consensus may not be an option and the outcome might lead to changes of strategy, course or people. Pretty heavy stuff, right? All the more reason to prep properly.
In this 3 hour session you will explore:
Your business’s Crossroads Conversations (and why people don’t have them)
R.A.T.s (that’s Relationship Awareness Theory, not rodents)
How motives, strengths and personal filters affect our communication and behaviours
Case studies and scenarios to understand how we can identify motives and plan for successful “Crossroads Conversations”